Channel switching buttons stuck! - ABA DSS

qazplm1234 · May 5th, 2009

Hi guys,

I'm new to this forum but I've been lurking around and found a great deal of information and help! Hopefully someone might help me with this:

The other day my uncle came to our place and started messing with the remote control (I wasn't here) and says he pressed all kinds of buttons to try and change something in the settings.

But the problem is right now, when I press the buttons to change channels or volume, it's as if they get stuck and the channels start switching like crazy (non-stop) and the volume goes all the way up or all the way down.. even after I release my finger from the button.

I tried navigating through the menu settings and it's hard because the buttons get stuck... How can I solve this?

PLEASE ANY HELP WOULD BE APRECIATED!

harleyman · May 5th, 2009

Did you try and hard boot your reciver with the switch on back. If that dont work switch it off and unplug it from the wall for about a min.

qazplm1234 · May 5th, 2009

Quote:

Originally Posted by harleyman

Did you try and hard boot your reciver with the switch on back. If that dont work switch it off and unplug it from the wall for about a min.

Thanks for the help!
Yes I tried this already and it didn't work... sadly

harleyman · May 5th, 2009

Did you try taking the battres out of the remote and try some new ones.

qazplm1234 · May 5th, 2009

Quote:

Originally Posted by harleyman

Did you try taking the battres out of the remote and try some new ones.

I took the batteries out and put the same again, but didn't try new ones. Actually I took the batteries out WHILE it was switching channels fast, and it didn't stop! So I guess this means it's not remote control-related, but more like receiver-related?

I will try new batteries later today.
Thanks!

**johnnybluedawg** · May 5th, 2009

is it the remote control buttons that are sticking ? or the buttons on front of the stb ?

the remote control sends the signals faster then the stb can keep up ,,, its like a stuck key on a computer keyboard,,even after u stop pressing it ,,the computer continues to repeat the same key function,,till it has completed all the built up commands,, that is what is most likely happening to ur stb,,even after u pulled the batteries,, it still had a bunch of volume up commands to complete, ,, under those rubber buttons on the remote control,,are little bubble like switches,,the rubber button presses the bubble flat and completes the connection and sends that command to the box,, if u press way hard on ur buttons,,u could of possibly, collapsed those little bubble switches,, so now when u push on the rubber button on the remote control,, the bubble collapses,,and doesnt pop up like it is suppose too,, soon as u release ur finger off the volume up button,,the little bubble switch is suppose to pop back up ,,and only send 1 volume up command,, if they are collapsed,,when u release the volume up button,,the bubble switch doesnt pop back up right away,,it sticks down,,and sends repeated volume up commands,, you may need a new remote

qazplm1234 · May 5th, 2009

Quote:

Originally Posted by johnnybluedawg

is it the remote control buttons that are sticking ? or the buttons on front of the stb ?

Good question I forgot to mention it : it's BOTH!

**johnnybluedawg** · May 5th, 2009

i added to my above post,,not sure if u read it or not

if its both that is doing it ,,then maybe ur remote control is ok ,, then it must be ur stb,, can u get into ur system menu and factory default ? this will clean ur memory,, but u will need to redo ur antenna settings and rescan channels,,this may fix ur problem ,, if it doesnt,,u may need to do a complete reload of ur stb, starting with factory flash

qazplm1234 · May 5th, 2009

Quote:

Originally Posted by johnnybluedawg

i added to my above post,,not sure if u read it or not

Thanks I just read it.
But there's another thing I just noticed : when the channels start going fast, if I press the "EXIT" button, then it immediately stops. Do you still think it's the "bubbles" that collapsed?
Also if it was a remote problem wouldn't the STB buttons be OK?

**johnnybluedawg** · May 5th, 2009

see if u can factory reset the box ,,this may fix ur problem

qazplm1234 · May 5th, 2009

Quote:

Originally Posted by johnnybluedawg

i added to my above post,,not sure if u read it or not

if its both that is doing it ,,then maybe ur remote control is ok ,, then it must be ur stb,, can u get into ur system menu and factory default ? this will clean ur memory,, but u will need to redo ur antenna settings and rescan channels,,this may fix ur problem ,, if it doesnt,,u may need to do a complete reload of ur stb, starting with factory flash

It's a little difficult to navigate through the menu because the buttons get stuck in the menu too and they're impossible to stop. I'm not at home right now but will try it later.

qazplm1234 · May 5th, 2009

Sorry for the confusion. I made a mistake.
It looks like this issue is only with the remote control. When I switch channels from the STB, it's OK.
Sorry again. Thanks.

**johnnybluedawg** · May 5th, 2009

then post 6 could be what is wrong with your remote,, changing batteries probably wont help ,,

qazplm1234 · May 5th, 2009

Quote:

Originally Posted by johnnybluedawg

then post 6 could be what is wrong with your remote,, changing batteries probably wont help ,,

Yes that sounds right. Will try to find a new remote control.
Thanks!

**VGiddy** · May 5th, 2009

Hey before you do that. Check out this problem.

Do you have any remote controlled Mouse or Keyboard on your Computer? If so shut off your compputer and remove the Keyboard and mouse and take them away to a far away place from where your receiver is and then try your remote. If the remote acts normal then the remote of the Keyboard and mouse are stronger than the IRD remote and overrides it.

Reason: I had this problem.

qazplm1234 · May 7th, 2009

Nope, I don't have anything close to it. I will be looking for a remote control. Thanks!