I bought a coolsat 6000 1 year ago and watched other boxes get new files the same day and I stayed down for days and it was really frustrating. My coolsat sits in a closet and never lets me down anymore. I purchased a captive works 800pvr and I love it. The support is great and I"m up 99% of the time. It's time to move on and count your loses.CW,Sonic view & Viewsat has great support.Good luck!
