Clones or counterfeit Coolsats is a prevalent on Ebay and the Internet. Buyer beware. Make sure to purchase from authorized dealers and Ebayers listed on our website only. You can also send questions about a dealer to
info@coolsatusa.com. Clone units are inferior in workmanship, parts and obviously are not covered under our 5 year warranty. Some of the ways to differentiate a real Coolsat from a clone are detailed below:
If you feel you have a clone unit, please forward as much information about the product and dealer you purchased the unit from to
info@coolsatusa.com so that we can pursue the matter legally with the perpetrator."