[coorslightly]

here is the easiest way to load the Viewsat Ultra softkey hex file.

your at your computer. download the file to your your computer
using winzip extract the file to your desktop so you can find it easy.
next locate the hex file that is now on your computer and with your mouse click and send to your memory stick.
remove memory stick.
place memory stick into your receiver in your USB port in the front of the receiver.
using your remote control now click MENU
if you have to put in password put 0000
click on System Information click OK
then click on Receiver Upgrade click Ok
scroll down to USB and click Ok
now find the hex file which is dated on your memory stick using your
up and down arrows.
then click OK
LOADS in a split of a sec.
done.

*for mac users*
You're at your computer. download the file to your computer
using winzip (Mac folks use OSX with neoOffice installed) extract the file to your desktop so you can find it easy.
next locate the hex file that is now on your computer and with your mouse click and send to your memory stick.
remove memory stick.
place memory stick into your receiver in your USB port in the front of the receiver.
using your remote control now click MENU
if you have to put in password put 0000
click on System Information click OK
then click on Receiver Upgrade click Ok
scroll down to USB and click Ok
now find the hex file which is dated on your memory stick using your
up and down arrows.
then click OK
LOADS in a split of a sec.
done.