Data Transfer Problem SV1000

[613Cressy]

Still not able to set up my STB! Completed all steps in "SV Receiver Manual and everything goes well up until Step 10. The Date Transfer window progress bar indicates no action. When I hit Stop - window "SW Downloader" shows "STB not connected or version not supported"
Can anyone help?
Thanx again!

[creativegenius]

What version of the loader are you using?

Creative Genius

[boboisno1]

Where did you get the cables you are using from?

[613Cressy]

Using Loader 2.1 ... Any ideas? I ran through s2byus's "Test your PC setup for STB loading" and all results where correct, so the cable is not the problem. Thanx

[613Cressy]

The cables are from Radio Shack/The Source bought them about 9 or 10 months ago!
Thanx

[boboisno1]

Not necessarily, there are 2 types of cables null and straight, and they look identical. Have you been successful with the cables and this receiver before?

Originally Posted by 613Cressy

Using Loader 2.1 ... Any ideas? I ran through s2byus's "Test your PC setup for STB loading" and all results where correct, so the cable is not the problem. Thanx

[s2byus]

Did these cables work for you in the past?
There are straight cables and null modem cables.
The "Test your PC setup for STB loading" works for both and doesn't know what cable is beeing tested for what receiver.
The SV receivers need null modem cables.

[613Cressy]

No, I have never been able to complete a download! It is a NexXtech product with female end, to a male to male adapter, then into the VS1000 female.
Any ideas?
Thanx

[613Cressy]

Thanx s2byus. The cable markings say - USB Serial Adapter, Model # 2613297. I have an adapter between the cable and the VS1000 as it matches up the two female connections.
Thanx

[brian3180]

do you have the proper software loaded,i had to update from the original radio shack software for windows vista to get it to work on my sv1000 and are you using right com port. hope it helps