yeah it's most likely the settings and by going straight to the STB bypassing switches it'll make your life easier with the settings.They would look like this.
VS Ultra 2000 with latest bin
settings are:
BEV 91w
LNB power = on
LNB type = standard(if using a DP LN change to
OCS-DP)
LNB Freq = 11250
22 KHz = OFF
TP freq = 12224
Diseqc = OFF
Motor = off
Legacy SW = none
BTW 91W has about 410 channels so that's how many you should be getting