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February 23rd, 2007
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#1 (permalink)
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FTA Newbie
Join Date: Oct 2006
Posts: 30
Credits: 38.10
Thanks: 4
Thanked 1 Time in 1 Post
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double monthly charges
Helo Adm
Please review my account as I have been double charged in the month of Jan and Feb
Thanks
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February 23rd, 2007
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#2 (permalink)
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Moderator
Join Date: Jun 2006
Posts: 3,141
Credits: 5,679.75
Thanks: 792
Thanked 1,982 Times in 962 Posts
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im sure admin will fix u up  probably a clerical error. |
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February 23rd, 2007
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#3 (permalink)
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Super Moderator
Join Date: Jan 2005
Location: On the computer
Posts: 6,225
Credits: 7,902.25
Thanks: 303
Thanked 2,591 Times in 914 Posts
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Quote:
Originally Posted by dstrukt
Helo Adm
Please review my account as I have been double charged in the month of Jan and Feb
Thanks
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Go and check your PayPal account and see if you have a double subscription and if you do you need to cancel one.
__________________
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March 8th, 2007
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#4 (permalink)
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FTA Newbie
Join Date: Oct 2006
Posts: 30
Credits: 38.10
Thanks: 4
Thanked 1 Time in 1 Post
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i checked my paypal and i only have one membership account. Please review and send funds back for double charges
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March 8th, 2007
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#5 (permalink)
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FTA Newbie
Join Date: Oct 2006
Posts: 30
Credits: 38.10
Thanks: 4
Thanked 1 Time in 1 Post
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double charges have stoped
Thanks for reviewing my account. it appears that the double charge issue has been fixed, but will i get a reimbursemnet of funds for the previous double charges? Please let me know
Thanks
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March 8th, 2007
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#6 (permalink)
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Site Owner
Join Date: Aug 2004
Posts: 2,377
Credits: 17,726.42
Thanks: 118
Thanked 2,481 Times in 758 Posts
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it looks like you signed up twice for the same subscription. i refunded your payments for duplicate charges
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The Following User Says Thank You to admindv For This Useful Post:
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March 8th, 2007
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#7 (permalink)
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FTA Newbie
Join Date: Oct 2006
Posts: 30
Credits: 38.10
Thanks: 4
Thanked 1 Time in 1 Post
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thanks for the refund
Hello
Thanks for the refund
I will look for it on my account. Can you please make sure that i have only one account set up in this site. I have recieved lot of valuable informatin and would like to continue to be a paying member.
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March 9th, 2007
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#8 (permalink)
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Moderator
Join Date: Jun 2006
Posts: 3,141
Credits: 5,679.75
Thanks: 792
Thanked 1,982 Times in 962 Posts
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im very glad you got your account dilemna fixed up ! good work admin! see folks , thats why this site rocks !
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March 20th, 2007
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#9 (permalink)
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FTA Newbie
Join Date: Oct 2006
Posts: 30
Credits: 38.10
Thanks: 4
Thanked 1 Time in 1 Post
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thanks for the refund but...?
 Thanks for the refund and for looking into my account to find out why I was accruing double charges. Anyway unless I was charged twice in the month of March, I was only expecting two refunds. Please make sure that you get your fare share because your website has made my FTA experience very user friendly |
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March 20th, 2007
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#10 (permalink)
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Site Owner
Join Date: Aug 2004
Posts: 2,377
Credits: 17,726.42
Thanks: 118
Thanked 2,481 Times in 758 Posts
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i only refunded you for the double payments. i also cancelled your other subscriptions so you should be good now
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March 20th, 2007
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#11 (permalink)
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español-english mod
Join Date: Apr 2005
Location: Miami,Fl
Posts: 2,268
Credits: 5,190.35
Thanks: 90
Thanked 545 Times in 316 Posts
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don't worry you are in good place
I'm glad for you,don't worry sometime mistakes happened ,you are lucky because our team is a good and honest team.
__________________
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