Please explain null cable connection.

[jaxpinuptv]

Hi. My box has gone dead twice. I have the null cable that came w/ the box but they are both female connections. I am using a Sony Vaio laptop. The end of the null cable fits in the Viewsat Ultra box but not in the computer. We bought an adapter from Staples that has a USB at the end & connects w/ the 9 pin null cable. We hooked the USB to the computer, attached the null cable, & put the null cable into the Viewsat. I downloaded Loader2 & Loader 2 kept saying "no com port detected". I was for sure this would work... Can someone please explain how u get the null cable to fit into your computer?

Thanx so much!

[creativegenius]

Ok, I've been asked numerous times, how to "Fix" a Viewsat Receiver that displays ---- on the front panel. This usually is as the result of a bad upload or a power interruption during an upload.

Here for your reading pleasure, I've outlined the 'solution'.

First off you need to get the following things:

1) A copy of VSU Fail Fix
2) A copy of Loader2
3) Your serial (Null) cable that came with your Unit.

This solution also assumes that your Receiver is UNABLE to read from /or recognize your USB stick.

Ok, here we go:

Install Loader2 on your PC then:

• Connect serial cable (NULL) to PC>STB
• Open up Loader of choice (PVR-Loader 1.1 or Loader2)
• Click on Tool>Configuration>Com port (Default is usualy com 1)
• Click on Open File
• Click on PC>STB (Notice the progression bar in loader)
• Turn the power in the back ON
• Wait for Loader say Completed. Then on box LCD front panel screen say I.N.S.T>END>0000 or until clock count to 0.001

IT IS VERRY IMPORTANT. DO NOT TURN THE POWER OFF TO SOON
• Turn the power OFF in front and power OFF in back
• After downloading the “BIN”, unhook NULL cable from PC>STB
• Connect all the cables to your box/TV
• Turn the power ON in the back and then front
• Press Menu key
• Select Installation and press OK
• Select Antenna Setup and press OK
• Select your Sat.
• Here if you have a Diseqc switch enter the port #, Motor or Legacy SW
• No LNB Type need to select (from new, you have only two selection Standard and Universal). STB will select your LNB Automatic
• Press Exit and select Yes for saving the settings
• Your back to Antenna Setup screen
• Here you have Three choices:
1. Channel Scan
2. Auto Scan
3. Blind Scan
• Select Auto Scan
• Press OK
• You are in the Auto Scan window and you see the Bird(Sat.) you selected and on the top of your screen are three options:
1. Search option
2. Network search
3. Scan Start
• You don’t change nothing here, go down and select Scan Start and press OK
• You do this for all the Birds (Sat.) you have
• Wait for Autoroll and then sit back relax and watch TV !

Hope this helps.

Creative Genius

[agann]

loader 2 is more than likely looking for com port 1 which is usually the nine pin serial on your computer.You can either get a gender changer for your null cable or I prefer using a usb jump drive so that you can leave your receiver where it is at when updating.

[couch522000]

I am new to the family, where do I get a copy of VSU Fail Fix and a copy of Loader 2 for a Coolsat 5000 Platinum I live in the U.S.

[bama1]

vsu fail fix won't work on coolsat