ABA DSS - Free to Air Satellite TV Community - View Single Post - Please READ “Service Not Available, i-on/n-on/p-off/emul-off”

**bel71281** · March 15th, 2008

posted by Human Network

This is if you are getting service not available!

IàInternet
N->Network
P->Proxy
Emul->Emulator
1. I-on, I- always have to be ON to use IKS.. if your STB can access IKS server, I- automatically ON
2. N-on, you Nfusion has to be connect to your network while it on. otherwise the N->OFF. You need N->ON
3. P-ON/OFF it is a personal preference. By default P- is off, you can turn it to back on then input with a working proxy server IP and port number. Menu->Internet->Proxy…
4. Emul-OFF, if you want to use IKS, you have to turn emulator option off. When your stb use IKS you will see RED LIGHT blinking slowly on your stb front panel. To access emul, Menu->user settings->Emulator

When you see “service not available” on your TV screen.. first you have to look at that message close, it will tell you what is the problem… it is either cannot talk to your network, or IKS etc…
Here is a few step to solve this..
1. Make sure you stb still have ip from your router. Menu->Internet->Network Information->…
2. Make sure you can ping your STB’s IP from your computer.
3. Make sure you stb still can talk to IKS. Menu->Internet->S/w update->check update
4. If one of the step above failed..
a. turn off Router then turn it back on. wait for 30sec.
b. turn off STB then turn it back on.
5. check step 1 and 3 again. It they all passed, then it might be IKS server temporary down.. if one of them is failed then the issue is at your end.

March 15th, 2008	#1 (permalink)
bel71281 IM BACK Join Date: Mar 2006 Posts: 2,542 Thanks: 366 Thanked 1,700 Times in 758 Posts Rep Power: 168	Please READ “Service Not Available, i-on/n-on/p-off/emul-off” posted by Human Network This is if you are getting service not available! IàInternet N->Network P->Proxy Emul->Emulator 1. I-on, I- always have to be ON to use IKS.. if your STB can access IKS server, I- automatically ON 2. N-on, you Nfusion has to be connect to your network while it on. otherwise the N->OFF. You need N->ON 3. P-ON/OFF it is a personal preference. By default P- is off, you can turn it to back on then input with a working proxy server IP and port number. Menu->Internet->Proxy… 4. Emul-OFF, if you want to use IKS, you have to turn emulator option off. When your stb use IKS you will see RED LIGHT blinking slowly on your stb front panel. To access emul, Menu->user settings->Emulator When you see “service not available” on your TV screen.. first you have to look at that message close, it will tell you what is the problem… it is either cannot talk to your network, or IKS etc… Here is a few step to solve this.. 1. Make sure you stb still have ip from your router. Menu->Internet->Network Information->… 2. Make sure you can ping your STB’s IP from your computer. 3. Make sure you stb still can talk to IKS. Menu->Internet->S/w update->check update 4. If one of the step above failed.. a. turn off Router then turn it back on. wait for 30sec. b. turn off STB then turn it back on. 5. check step 1 and 3 again. It they all passed, then it might be IKS server temporary down.. if one of them is failed then the issue is at your end.