ABA DSS - Free to Air Satellite TV Community - View Single Post - The CHIT hit the CHAT today!!!- FTASAT4LESS problem

treelover · June 19th, 2008

Yeah, today I ordered an Ultra Lite from the site's Southcoast shop. Ordered this morning , they had the tracking number posted in my email an hour later!!!! I am impressed!

Now on the other hand, those @#$%^& over at FTASAT4LESS turned me OFF!!!! I ordered a SV4K form them on the 5th. I have sent them emails.....ZILTCH!! They have no telephone number listed in their web page so I cannot call them. No tracking number, the thing should have arrived last week. Yup, they got paid via PayPal so today after no response from them, I put a complaint into PayPal. Will I get either my $$$ back or a receiver??? Who knows!

Important that I share this bad experience with others. I thought with the purchase clearly described in the order along with the shipping fee and unit cost I shouldbe alright. Live and learn.

I will post later how this transpires but this I do know. I have until the 9th of July to either have this resolved or escalating this to a claim. If I do not hear from the #@%^&$* by next Wednesday, I intend to escalate the issue to claiim status.

Standing tall--

Tree

June 19th, 2008	#1 (permalink)
treelover Knows FTA Join Date: Aug 2007 Posts: 311 Credits: 874.40 Thanks: 128 Thanked 118 Times in 70 Posts	The CHIT hit the CHAT today!!!- FTASAT4LESS problem Yeah, today I ordered an Ultra Lite from the site's Southcoast shop. Ordered this morning , they had the tracking number posted in my email an hour later!!!! I am impressed! Now on the other hand, those @#$%^& over at FTASAT4LESS turned me OFF!!!! I ordered a SV4K form them on the 5th. I have sent them emails.....ZILTCH!! They have no telephone number listed in their web page so I cannot call them. No tracking number, the thing should have arrived last week. Yup, they got paid via PayPal so today after no response from them, I put a complaint into PayPal. Will I get either my $$$ back or a receiver??? Who knows! Important that I share this bad experience with others. I thought with the purchase clearly described in the order along with the shipping fee and unit cost I shouldbe alright. Live and learn. I will post later how this transpires but this I do know. I have until the 9th of July to either have this resolved or escalating this to a claim. If I do not hear from the #@%^&$* by next Wednesday, I intend to escalate the issue to claiim status. Standing tall-- Tree Last edited by treelover; June 19th, 2008 at 05:03 PM.. Reason: typo