[boboisno1]

This is a C&P from kpatel

There is another method you might try. When you power up the receiver, hold the power button (on the front of the STB) and the up channel button (on the front of the STB) in at the same time. After 2-4 seconds, a new menu will pop up. Navigate with the remote channel/volume buttons to NVRAM Reset, highlight it and press OK. This should wipe the slate clean and then you can start over.

I have done this with one of my receivers just to see how well it worked and it goes just fine.