[arboristman]

thats the biggest downfall of the premium.that **** cheap remote lol.

option one.(the one id suggest) hit up the site sponsors,and grab the new cw universial remote.button placement is a bit better and works much nicer than them old cheaply made things.(its the one that comes shipped with the newer models)

option 2.(if you tried everything and still can't get it).it has very strong clips all the way around it.pry the crack all the way around with a very skinny regular screw driver.
remove the inner section and clean it up good.toss her back together,making sure the center piece is in place good.and see if that fixes her up.iv had to do that to mine before.pretty simple.