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Old March 26th, 2008   #1 (permalink)
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Unsupported file format

I am setting up my new cw3000 and have gotten to point where I am ready to upddate via usb. System is currently at 1.0.1.11 and I am trying to update to 1.0.1.13-2. I hve d/l the rar file an have tried iit both packed and unpacked on my usb drive but I get an unsupported fille format each time. Any ideas?
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Old March 26th, 2008   #2 (permalink)
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Re: Unsupported file format

Did you format the memory stick before you loaded the file on it? format fat32 hard format and try again. Also you want to load the file on the stick unzipped.
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Old March 26th, 2008   #3 (permalink)
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Re: Unsupported file format

Do I extract just the rar file or do I also include the install file? Thanks.
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Old March 26th, 2008   #4 (permalink)
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Re: Unsupported file format

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Originally Posted by rodnandria View Post
Do I extract just the rar file or do I also include the install file? Thanks.

Just extract all the Bin file. And don't forget to format your USB stick to format32.
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Old March 26th, 2008   #5 (permalink)
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Re: Unsupported file format

Ok I have the stick formatted and rar installed. I get to the stb install and it says "could not install...a good system file is 1.0.1.0 or better"
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Old March 26th, 2008   #6 (permalink)
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Re: Unsupported file format

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Originally Posted by rodnandria View Post
Do I extract just the rar file or do I also include the install file? Thanks.
Double click on the rar file it will open in winrar. Just drag the file/files to your UBS.
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Old March 26th, 2008   #7 (permalink)
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Re: Unsupported file format

Ok I broke down and hard wired the ethernet to download the update. It downloaded fine but when I went to install the update still gives me "could not install.. a good system verson is 1.0.1.0 or better".
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Old March 27th, 2008   #8 (permalink)
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Re: Unsupported file format

Try logging onto a ftp site and download the latest sc 03-18 directly from there. Worked for me
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Old March 27th, 2008   #9 (permalink)
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Re: Unsupported file format

Well I don't know what I did but it finally took. After using ethernet to d/l from ftp site and still no luck I broke down and burnt the iso image onto disc and put it in drive. The machine froze and I had to hard reboot it. After coming back up it had the update. I added the 3rd party code using usb, but had to use one of the back ports to get it to take. Dumb luck!
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Old March 31st, 2008   #10 (permalink)
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Re: Unsupported file format

I had same problem with mine.took 6 tries before update successful.
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