4000 hd freezing problems! - ABA DSS

cboundik · November 27th, 2008

When changing into an HD channel, the CW 4000 system just freezes, and I cant do anything but pull the plug from the unit....this is getting really annoying....anyone else have this problem...? happens about once a day....

**tnp12** · November 28th, 2008

try a hard reboot with the switch on the back. make sure you have the latest file as well.

cboundik · November 28th, 2008

hard reboot? please explain step by step....I shut the sat down everynight...its not like it stays on for a week...? thanks.

cboundik · November 28th, 2008

just looked on the back, there is no switch...the front has a button to turn on, but that same button will not turn it off...any help, thanks.

**tnp12** · November 28th, 2008

there should be a switch on the back you use to shut the stb down before you unhook any wires, load bin files, plug in or unplug the unit, etc...
look on the top right, thats where it is on my viewsat, I thought all the stb's had them.

cboundik · November 28th, 2008

okay this is absolutely ridiculous....5 times I have pulled the cord in an hour...it freezes and you cant click anything on the controller to get out of the freeze....THIS IS TERRIBLE! cap works better have a quick fix for this or they can take their $500 back...

brat427 · November 29th, 2008

Quote:

Originally Posted by cboundik

just looked on the back, there is no switch...the front has a button to turn on, but that same button will not turn it off...any help, thanks.

have a 3000 & a 4000 and your right there is no switch on the back like other boxes.Your best bet is to do a restore I know it's a pain in the *** but **** happens that we don't know been there. At lease if you do a restore and have the same problem then it may be your box and will have to send it back for repair. Both of my boxes work fine.

brat427

cboundik · November 29th, 2008

restore? please explain in detail thanks.

llynch7 · November 29th, 2008

same here i have both the 3000 and 4000 and they are working great...a full restore is make an iso restore disk and start from scratch...

cboundik · November 29th, 2008

can someone direct me on how to get to the quality/strength of the dish I have selected...seems simple, but not on this unit...

**odonnelld** · November 30th, 2008

Quote:

Originally Posted by cboundik

can someone direct me on how to get to the quality/strength of the dish I have selected...seems simple, but not on this unit...

Enter,back. scroll to signal information(7)enter, top is signal, bottom bar quality....If there not both in the green I suggest fine tuning your dish!!!!

cboundik · November 30th, 2008

I agree on signal info I knew that...and yes...sometimes the bottom signal is dipping into the yellow on center ice hockey channels, but on the same dish and HD, I get movies that are 100% green...?

How do you find a dish from the antenna function to find and fine tune and 'lock' on a dish...I had to bring my friends lower model CW to find my dishes...

**odonnelld** · November 30th, 2008

Quote:

Originally Posted by cboundik

I agree on signal info I knew that...and yes...sometimes the bottom signal is dipping into the yellow on center ice hockey channels, but on the same dish and HD, I get movies that are 100% green...?

How do you find a dish from the antenna function to find and fine tune and 'lock' on a dish...I had to bring my friends lower model CW to find my dishes...

Remember the 3 and 4k are picky with there switch usage. The Chieta heavy duty is one of the only "non powered" switches that works reliably!

cboundik · November 30th, 2008

hahah....i have no idea what you are talking about...but laughing hysterically, please if you can reword so a beginner like me can follow,,,funny...here a question...what 'switch' should I use to get 61.5? that may not even make sense....lol

**odonnelld** · November 30th, 2008

Quote:

Originally Posted by cboundik

hahah....i have no idea what you are talking about...but laughing hysterically, please if you can reword so a beginner like me can follow,,,funny...here a question...what 'switch' should I use to get 61.5? that may not even make sense....lol

If your using dish pro lnb's(big DP on back of lnb's), you should be using a powered switch....If your using standerd legacy lnb's...The Chieta hevy duty diseqc is a must....I suggest reading till your eyes bleed, you will understand the termanoligy much better!!!