Thread: Is this usual?
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Old January 13th, 2009   #8 (permalink)
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Re: Is this usual?

Quote:
Originally Posted by king1987 View Post
My coolsat has been down for 30 hours now. I'm just wondering if this is usual?

I'm not complaining about this forum or anything. I don't wanna start my first post off like that. This place is awesome, it has been mega helpful in getting my system up and running and keeping it like that. I know it's not the Admins' fault for it taking so long, and I'm not complaining about it doing so. I get that for something like this, there has to be certain sacrifices.

I'm just wanting to know if it's commonplace for the system to take so long to get back up.

Sorry if I seemed a tad defensive about all of this. I just don't want anyone to think I'm less than grateful for the people that work on a site like this.
No, it is not usual.
The CoolSat Team has hired new coders & support group and this is the first time we have had such a delay.
They have started supporting all their older units.
We have been having some problems with the CS4000, so maybe they are addressing the same issues with other CS models?
My SonicViews never skipped a beat, but you never know what the next day holds.
Generally, we go about a week on a fix, but they hit us in just 3 days this time.
I expect to see bins released soon.
Remember that CoolSat has been around 2nd longest of any FTA manufacturer.
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