Hi... i have a coolsat 6000 and now know it's a door stop. i have been doing alot of reading over the past couple days. i want to get another receiver nothing fancy i just have 110 and 119 DN. the support is the most important thing to me how quick the fix comes out after a hit the least amount of down time. everyone talks about the quality and performance of the receivers and many members have different info. i just would like to know which has the best support and least down time ....any help would be great....