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satellitemania · March 21st, 2009

I doubt that the coders are getting us fixes out of the goodness of their heart - imagine they are paid to do testing for the manufacturer of the receiver. Granted this receiver only cost $100, and granted it is now not top of the line for CW so suppose it is not the first one the CW coders look at fixing. I have owned a CW600P since I joined.. it is very easy to use and has done the job. But, it always seemed more often than not, CW600P was one of the last ones to get a fix most of the time so I started keeping track who got fixes first because I wanted to get a newer/better receiver and up time was a criteria for me. It's a fact that CW600P has been one of the last ones to get a fix for a long time now. I would think that CW would like to know our dissatisfaction with the delay as when it comes time to upgade/buy a new receiver, the users will undoubtedly take into consideration the support provided when choosing their new one. Right now I just don't want to buy a new one until this N3 hits and I read more which one to get... SonicView has my vote right now tho because of the good support I've seen for all models. Until then, I need to live with the CW600P, but hopefully CW takes note that they are losing customers because of their lag time in getting fixes. If I saw that CW600P started getting fixes as fast as the other manufacturers.. then I'd reconsider and relook at a newer model of CW when I upgrade.. as it sits now, they will not be on my list to look at.

So it's not whining or complaining, just observations.

March 21st, 2009	#14 (permalink)
satellitemania Knows FTA Join Date: Jun 2007 Posts: 127 Credits: 288.00 Thanks: 27 Thanked 53 Times in 22 Posts	Re: CW 600 P down I doubt that the coders are getting us fixes out of the goodness of their heart - imagine they are paid to do testing for the manufacturer of the receiver. Granted this receiver only cost $100, and granted it is now not top of the line for CW so suppose it is not the first one the CW coders look at fixing. I have owned a CW600P since I joined.. it is very easy to use and has done the job. But, it always seemed more often than not, CW600P was one of the last ones to get a fix most of the time so I started keeping track who got fixes first because I wanted to get a newer/better receiver and up time was a criteria for me. It's a fact that CW600P has been one of the last ones to get a fix for a long time now. I would think that CW would like to know our dissatisfaction with the delay as when it comes time to upgade/buy a new receiver, the users will undoubtedly take into consideration the support provided when choosing their new one. Right now I just don't want to buy a new one until this N3 hits and I read more which one to get... SonicView has my vote right now tho because of the good support I've seen for all models. Until then, I need to live with the CW600P, but hopefully CW takes note that they are losing customers because of their lag time in getting fixes. If I saw that CW600P started getting fixes as fast as the other manufacturers.. then I'd reconsider and relook at a newer model of CW when I upgrade.. as it sits now, they will not be on my list to look at. So it's not whining or complaining, just observations.