can u tell us what sats ur aiming at ? have u done ur antenna settings correctly and scanned all ur sats,,, also vod channels dont always work ,, but ur ppvs should be open ,, are all ur other channels open ?
also when u go to the viewsat extreme help forum:
http://www.abadss.com/forum/136-viewsat-extreme-help/
scroll to the bottom of the page,,look for the start new thread button,,i believe its close to the bottom left of page,,,just click it,,and title ur thread,,then post ur question,,being new and not being familiar with the site can be frustrating,,it comes with experience,,since ur new here, dont worry about the hijack,,just learn from it,,and next time u will know what to do,,good luck !