signal and quality 0

[heaterman59]

Hello, I think my cw800 bit the dust! It has 0 signal and quality. I checked the lnbs with my door stop coolsat 5k and get 90+ signal and quality so its not the dish or switch. I loaded new bin and did a factory reset and reworked the settings and still no sig. or quality. Any help will be appreciated!

[boboisno1]

Did you use the same antenna settings in the cw as the cs?

[bigevil69]

check and make sure you have the coax connected to the correct port on the cw
some makes have the ports arranged differently and is an easy mistake to make

[tnp12]

signal and quality issues


if you are having problems with signal or quality try these steps:

* do a hard reboot with the switch on back.
* make sure you have the right sat selected in your antenna settings.
* check your antenna settings to be sure they are correct.
* check all your connections including the switch to be sure they are tight and working.
* if your quality is low or 0 you may need to align your dish.
* make sure you have the latest bin file.
* try different lnb types to be sure you have the right one.
* before moving, changing, or disconnecting any cables turn your stb off with the
switch on back.

[snakebite]

you could also try the factory file then reload the latest bin.

[kanus]

I was having signal/quality problems and then I tried unplugging a coax from the loop out port which I was running to a sub. Miraculously I suddenly got good quality and signal. It's strange as it worked fine with my sub connected to the loop out port for over a year.

[amodemguy]

Yea the loop out will keep them from working, I have several friends we all have them and only about 10% will work with the loopout hooked up.