IF Your Dongle is Not working Try these steps

[arboristman]

c/p from fastlane

IF Your Dongle is Not working Try these steps If you are experiencing problems and have a Orange Light Please try
the following steps before contacting support



1 ) In network Settings Please choose Settings
2 ) On the Top line scroll to Static IP Here you will be able to
manually input the settings
enter 0 for all values , Now go back to DHCP And click Exit 1 Disable
Network Save settings
3 ) Once Settings Have Saved Unplug your Dongle and Unplug your receiver
4 ) Wait 30 Seconds then plug your dongle back in and wait until light
is orange solid
5 ) Plug your Captain receiver in and turn it on go into System
Settings and Network and enable the network
The Receiver will reboot itself at this point After reboot wait 10
seconds and your light should go green

Note : If you tried this and still receive a Orange light Redo all
Steps Again But Change The Serial Cable Use a new or the original
serial cable that was supplied with your Captain Receiver

[arboristman]

Originally Posted by restorerancient

if your internet signal is lost from the dongle you can also turn the power off on the router and power off the reciever.Wait a couple of minutes and turn the router back on wait an additional minute before turning the reciever on with the remote and the signal should be coming in.This is basically the same technique as used when first installing the dongle.sometimes overnight it will loose signal and hopefully between this and arboristman sticky you can get your weather forecast back.

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