report your pvr results here.

[arboristman]

report your pvr results here.
let us know what hard drive your using.how easy it is to setup and use.your likes and dislikes about recording and any limitations features/missing features of everything having to do with the personal video recording of the dual tuner 360 elite please

[stevo828]

I am using a WESTERN DIGITAL 500GB MYBOOK ESSENTIAL EDITION USB 2.0 EXTERNAL HARD DRIVE, and it works great. Just had to have the STB format it to "EXT". It was suprisingly easy. I've had the SV360 Elite for only a few days and so far so good. The only concern I have is how quickly the bins will be available, the box is so new thre's not much history, but I hear the support for other SV products has historically been quite good. Looking forward to hearing other peoples opinions on what seems to be a great STB.

[goober55]

Using a small Western Digital 40 GB HD. Works well, but has anyone got the fast forward & rewind to work with the PVR functionality of the SV 360 ? I can pause to start the timeshift, then hit play to resume, but from there it won't fast forward to get to 'live' mode or rewind.

[box_4000]

Originally Posted by goober55

Using a small Western Digital 40 GB HD. Works well, but has anyone got the fast forward & rewind to work with the PVR functionality of the SV 360 ? I can pause to start the timeshift, then hit play to resume, but from there it won't fast forward to get to 'live' mode or rewind.

You have to go to menu then pvr settings then select auto and that should do the trick. It worked for me

[osmonddevenir]

i am brand new to fta, aba, sonicview, and the works... up until 4 weeks ago, i had no idea any of this even existed! and so far i'm loving every minute of it.

i originally bought a lacie 500gb hard drive (design by Neil Pouton). visually, it looked like a perfect match w/ a glossy black finish and neon blue light to match the sonicview logo on the sv360 elite.

unfortunately, i'm new to everything so i unknowingly formatted the drive from the STB when i was supposed to set it up on my pc first (to create partitions). the result was only 15mb of free space. after contacting lacie support, i was able to properly partition the drive but not before my impatience led me to purchase a WD Passport 320gb in the meantime.

The passport worked instantly right off the bat... no need to format or anything. i kept everything at Fat32 as well. not to mention that the passport is as small a hard drive as they come! I still think my lacie would now work after properly partitioning, but the w/ passport doing the trick now, i'll just use the lacie as a backup drive for my pc instead.

so far seems pretty straightforward to record and playback, but i do have a few questions and issues that have been frustrating. please help...

1. When fast forwarding through commercials then resuming playback, i sometimes overshoot the right playback spot, but when i want to rewind back just a few seconds, the entire file brings me back to the beginning and i have to fast forward through more than 3/4 of the entire recording at times! i double checked to make sure i didnt activate any bookmarks too... it seems like a bug to me, but if anyone knows what I'm doing wrong, please let me know!

2. Even after setting up Advanced Recording settings and typing in show names, my list of recordings still always say "KNBC_000", "KNBC_001", "KNBC_002", etc. instead of saying "Late Night w/ Conan 1", "Late Night w/ Conan 2", etc.; Does anybody know how to fix this so that i dont have to guess which NBC shows are which? Is there a way to automatically save as the show title and not the name of the channel? Otherwise, is there a way to rename the files manually? I havent been able to figure this out...

3. Because all my recordings only read the channel name and don't say the show title (see #2 above), i thought the only way to organize my recordings was to create separate folders for Conan, SNL, etc., but when i create a new folder, i cant rename the folders either! They each say "New Folder", "New Folder_0", "New Folder_1", etc! What is the proper way to create meaningful folders for all my pvr recordings? Can they be renamed?

These sound like really dumb questions, but the manual hasnt been of any help at all. Can someone point me in the right direction?

Thanks in advance!

[shadowcrew]

I'd like to thank you guys for your post. I've been a proud owner of the 360 elite for about 2 months or so. I just recently bought a Western Digital hdd(my book 500gb). Do I have to format the hard drive before use? Or is it just plug and play? If I do have to format, Do I use my computer to do so or can I do it with the receiver? Any help I can get is very much appreciated. Thanks again!

[jayjay1972]

i have a WD 750gig HDD and it works great with my 360 elite. I actually got it before i bought my box so my computer did the formating but the box gives you the option so i dont see why you couldnt do it with it

[SystemDude]

Originally Posted by osmonddevenir

2. Even after setting up Advanced Recording settings and typing in show names, my list of recordings still always say "KNBC_000", "KNBC_001", "KNBC_002", etc. instead of saying "Late Night w/ Conan 1", "Late Night w/ Conan 2", etc.; Does anybody know how to fix this so that i dont have to guess which NBC shows are which? Is there a way to automatically save as the show title and not the name of the channel? Otherwise, is there a way to rename the files manually? I havent been able to figure this out...

I am just in the process of setting up and getting used to an Elite, especially the PVR, and came upon this post. You have likely already figured this out, but just in case not....

If you go into the drive listings (through PVR / USB Drives in the main setup menu), and navigate through the folders to the recorded show you want to work with, you can highlight the name and click OK. This brings up a pop-up window with several choices, the first one of which is 'Play'. You can use this function to preview the show. Click 'Stop' to stop the playback and return to the menu system. Click OK on the file name to bring up the pop-up again, and one of the choices further down is 'Rename'. This will allow assignment of meaningful names to the files.

And for those who are not computer geeks, the thing at the top of most folder listings that looks like two periods (..) is where you click if you want to exit that folder and go back to the previous one.

[haddad287]

I am using a 4GB Flash Drive with my elite, I record and I put it on my cpu, and I convert to mpeg, really cool quality

[SystemDude]

I have been doing some testing with the SV360 Elite and have produced a summary of my PVR-related results. I am hoping that it will help people use the new features and also help those who are trying to decide on the Elite as their next STB. It's in RTF format so it should be readable on just about any computer. Much of what I found would apply to the Premier as well.


Good viewing!

[SystemDude]

It was just pointed out to me that this info (originally uploaded yesterday) might be of some use to new folks, but they cannot download attachments so were unable to see it. I have reproduced it here in plain text.

(Moderators: if this is inappropriate please let me know and dump it.)

---------------------------------------------------------------


Everything You Ever Wanted to Know About SV360 Elite PVR Functions



Almost all of what follows has been discovered by experimenting with the PVR function on the STB. Some of it has been harvested from other threads and other sites, and even from the tech support folks at SonicView. Comments are encouraged.

USB DEVICES GENERAL INFO

1. The Elite has three independent USB ports, all capable of the 2.0 high-speed standard. Each can operate an external hard drive or a flash memory stick. There is a "Drive Menu" to help manage the three ports. Sticks are powered from the STB; hard drives should be externally powered.

2. All three USB ports are functionally equivalent, which makes it theoretically possible to connect as many as three devices simultaneously. The physical location of the two ports on the rear makes them ideal for hard drives, whereas the front panel port is best saved for the stick that you will use for firmware updates, but they all work the same, and at the same time thanks to a built-in hub.

3. Hard drives and sticks must be formatted correctly before use. If you are a Windows user, choose FAT32. If you use Linux, choose EXT2. The on-screen prompting implies that FAT32 should be used for data (such as firmware updates) and EXT2 should be used for recording, but I have not found any such distinctions to be significant. You will need to use FAT32 if you intend to transfer video files to a Windows computer for video format conversion and/or editing. Formatting can be done on the STB or on your computer, but it must be done before use. Many USB drives come pre-formatted and ready to use. If a drive needs to be re-formatted for any reason, any data on it is permanently lost.

4. If choosing a new hard drive, make sure it is rated for "USB 2.0" service. The older "USB 1.1" standard is frequently too slow for video service, but there may be exceptions. When trying to size a drive, a rule of thumb is that one hour of non-HD video takes up 1 to 1.5 Gb of space. A 500Gb drive will hold 300-500 hours.

5. If choosing a new USB memory stick, bear in mind that the two jacks in the rear are extremely close together, like most computers. If you intend to plug it into the rear, select a skinny stick or you may find the other jack obstructed. Or you may want to invest in a short USB extension cable to allow you to have the stick physically at the front of the unit even though it is plugged into the rear.

6. MOST IMPORTANT: you must never unplug or power down a USB device without using the "Safe Remove" function in the USB Drives menu. Remember that if you have the Time Shift function set to automatic, the STB is writing data to the device continuously. Interrupting this data stream can definitely do damage to the hard drive's or stick's data. There is one "Safe Remove" function for each connected device, so you can dismount one without affecting the others.

7. Because of the previous point, if you switch off the STB with the rear switch, or if the STB loses power for any reason, you are almost guaranteed to wind up with a drive (or drives) that has a data error when you restore power. This is an incredibly sinister situation, because if you don't notice it and correct it (by using the "Scan Disk" function in the USB Drives menu), your PVR functions will not work and there are no error messages to warn you. Your carefully pre-programmed recordings will simply not work. The only "easy" indication that the drive(s) are off line is that on the Channel Information Bar, there is a "USB" icon (kind of looks like a pitchfork) that should be orange if at least one of the drives is OK, and dark if not. But before you set up to record that "once-in-a-lifetime" event, check the drive status in the USB Drives menu!

8. And because of this potential hazard, anyone who is serious about recording lots of PPV or sports or who wants to set up auto-repeat recordings and such should really invest a few dollars in an Uninterruptible Power Supply or "UPS". The cheapest models (maybe $30) will cause the STB and hard drives to ride out power interruptions of several minutes, and also filter the power coming into the box for higher reliability and protection from power surges. (If you are a real TV fanatic you can buy a larger unit and plug your TV into it too)

9. The "Scan Disk" function is vital, and seems to work very well. Even though I have been forced to use it several times due to all my experimentation, I have not as of yet lost any recorded data. However, you still need to be very cautious when disconnecting and powering down storage devices, as there is no guarantee that "Scan Disk" will be able to restore access. And the more data there is in a drive, the longer it takes to run.

10. External hard drives generate quite a bit of heat, but do not react well to being hot. Be sure to place yours in a well-ventilated place. And the WORST place to put it is on top of the STB, which is already hot.

11. If you are not planning to record hundreds of hours of video but still want to use the PVR functions occasionally (like the time shift -- I LOVE to be able to pause or rewind a live program!), then you might want to consider purchasing a high-capacity memory stick instead of a hard drive. At the time of this writing, an 8Gb stick can be had for only $30, and that will hold about 6-8 hours of video (including both the time-shift file and whatever you choose to record). The stick is so much more convenient to move to your computer if you want to offload a video file for transfer to DVD, and it's pretty much zero maintenance. To optimize the use of space, the maximum size of the time shift file can be controlled from the PVR Settings menu, by altering the "Default Record Time" number.

12. If you use the "Safe Remove" function on a particular USB device, then the only way to put that device back on line is to unplug its USB connection for a few seconds, and then reconnect it. (Yes, I know you can remove the power from a hard drive, but that procedure is really hard on the device.) This is not terribly convenient for devices that are plugged in the rear, but that's the way it is.


PVR FEATURES INFO

1. It has been pointed out that the Elite is like having two PVR boxes in one, and that's very true. I had wondered if that meant that two hard drives were required in order to record two channels simultaneously. It appears that this is not the case -- I have successfully recorded two programs at the same time onto one hard drive, taking advantage of the reason why the Elite has two tuners in the first place. I originally thought that this was a feature I would almost never use, until I wanted to record two movies whose air times overlapped slightly (one ran from 8:00PM to 10:30PM and the second ran from 10:00PM to 12:00AM). Very, very nice.

2. Using the dual tuners effectively will cause you to become very familiar with the SAT button on the remote, because that's one of the ways to select which tuner you are using. For example, in my overlapping-movie scenario above, the two movies had to be selected for recording one on each tuner -- an error message will appear if you try to set up something like that on just one tuner. Another way that tuner selection is accomplished is from the menu associated with the FIND button -- there is a "tuner" icon that appears next to each selection on the menu.

3. For those with multi-TP setups, the dual tuners are a HUGE advantage, but they don't solve it all. For example, if you have three transponders and are performing dual recording on TP-1 and TP-2, then you will not be able to watch live on TP-3: both of your tuners are used up. But you can still watch live on either TP-1 or TP-2. The channel-chooser menus (all of them -- GUIDE, FIND, and OK) will reflect this by restricting your choices to prevent you from trying to make an illegal selection. This is a hugely important feature.

4. The manual warns that the box is capable of, at maximum, two recording streams at any one time. That includes the time-shifting stream, so if you set up two simultaneous recording sessions, the time shift must be disabled. It appears from my experimentation that this happens automatically -- the shifter is disabled during the dual recording, and then re-enabled afterwards. If you don't care about shifting, you can always disable it temporarily or permanently in the PVR menu.

5. The box will always place video recordings into the same folder on the USB device. There is a menu that allows these video files to be renamed, moved to other folders, or deleted. Very handy if you want to improve your organization without having to move the drive to your computer. Trying to search through several hundred titles all in one folder would not be tons of fun. However, I would also love to have the ability to copy video files from one USB device to another. Perhaps in a future firmware update.

6. If you use the "Safe Removal" function to dismount a USB drive that currently has a recording in process (including the time shifter recording) there will be a warning message indicating that the recording will be aborted, and allowing you to cancel out if you wish. Dismounting the drive will of course stop the time shifter recording if it is the last or only USB device, but it does not alter the state of the shifter's auto/manual setting. Thus, if the time shifter is set to "auto", it will restart automatically when the drive is re-mounted.

7. At least sometimes, the time shift and the recording function interfere with one another. Once I had a recording going, and was using the shifter to go through a program that was still in progress. Everything worked fine until the recording ended, and the time shift reset itself. I have not completely defined this but will look into it further. I'm not ready to call it an error yet.

8. Most folks will book their recording times by using the RECORD button while browsing the EPG. It's dead simple and obvious to use. Each click of the button creates an "event" in the Elite, which then controls the actual recording when the time arrives. The Elite also allows you to look at these events and to edit them if you like, through the Advanced Settings menu. It permits the ultimate flexibility in scheduling. For example, you can create an auto-repeating event that will record at the same time every day, or only on weekdays. The box will warn you if you try to set up overlapping events, in which case you can select the other tuner for that booking.

9. Even though you can have as many as three USB devices connected at any one time, there does not appear to be any way to select which drive the recording will occur on. The box makes the decision based on, I believe, which device becomes ready first. I personally consider this a severe limitation and have spent a lot of time looking for a workaround. The only thing that works so far is to re-enable the devices one at a time following a reset or reboot or dismount. More work needed -- tech support is assisting.

10. As of right now, it appears that you cannot use the EPG to book recordings for two programs that follow one another on the same channel and same tuner. The first program records and the second one gets skipped, with no indication of an error. If this is real and not just some weird glitch on my machine, it is a software bug that will need to be fixed. Tech support is looking into it.


NOT PVR, BUT RELATED FEATURES

1. Like some other boxes, the Elite can assist you in setting up a multimedia theater. There are instructions in the manual on how to have the box pick up and use MP3 and JPEG files from your hard drive or stick, and present them. You can create Play Lists that allow you to put up slide shows based on those files. Considering that the box has a digital audio output for connection to high-end audio equipment, that's pretty sophisticated.

2. Once you have a USB device connected, you have access to the CAPTURE function, which takes and stores a screen shot to your drive with just one button press. This is just way too much fun. It is easily combined with the time shift as well. Let's say you are watching a program and there is a sound bite from your fave movie star, and you would love to hang onto that gorgeous close-up shot they did. You can pause the action (provided the time shifter is active), rewind to the shot, and use CAPTURE (in this case you will most likely have to press it twice -- once to clear the shifter menu and once to actually capture). The screen shot is saved as a .BMP file of roughly 750Kb, which is easily transported to a computer for PhotoShopping and/or conversion to a more efficient format like JPEG.

3. And it’s also worth pointing out that the dual tuners make the PIP (picture-in-picture) function a lot more useful because your inserted picture can now be on a different transponder. Activating PIP apparently does not affect PVR recording, but PIP is another function that is disabled when dual recording is in process.

[double26698]

Good info!! One problem I am having, however, is in viewing the recorded program. I have the default time set to 2 hours but when I view the recording, the video freezes at about 50 minutes into the program. The playback progress bar shows 2 hours as the recording time and the progress bar continues to move until the 2 hr end point but the video remains frozen at the 50 minute point.

I have used both a usb hard drive and a memory stick. I have used both formats (fat32 as well as the suggested video format) but the problem persists.

Any thoughts?

Thanks

[SystemDude]

Originally Posted by double26698

I have the default time set to 2 hours but when I view the recording, the video freezes at about 50 minutes into the program. The playback progress bar shows 2 hours as the recording time and the progress bar continues to move until the 2 hr end point but the video remains frozen at the 50 minute point.

Most curious. The STB obviously thinks it has recorded the full 2 hours (and it may very well have, except that the last 1+ hour is frozen). Coincidentally enough, I was watching live TV last night and the program froze, with the box not responding to the remote. I had to reboot the box -- first time that was necessary in several days. Any chance something like that could have happened during your recording?

The fact that you tried two different drives (HDD and stick) means it's unlikely to be a drive heat problem, another common source of trouble. Ditto for the 2.0-versus-1.1 speed issue. Is the STB getting enough cooling air?

I am further assuming that this has happened to you more than once, so it's not just a once-in-a-lifetime thing. Perhaps a reboot, if you have not already tried that.

In my testing, I also noted occasional unexpected interactions between the pvr and time-shifter. Perhaps try a repeat test with the auto time-shift turned off.

It would also be wonderful to be able to take your video file to a computer and convert it to a PC-playable form, to see if the problem occurred at the time of recording or is happening during playback.......

Curious indeed......

[briarrabbitt]

Originally Posted by goober55

Using a small Western Digital 40 GB HD. Works well, but has anyone got the fast forward & rewind to work with the PVR functionality of the SV 360 ? I can pause to start the timeshift, then hit play to resume, but from there it won't fast forward to get to 'live' mode or rewind.

I have mine set to automaticaly start the time shift. Starts every time I change the channel. Pause/rewind/ff work fine.

[big frank]

Originally Posted by SystemDude

I have been doing some testing with the SV360 Elite and have produced a summary of my PVR-related results. I am hoping that it will help people use the new features and also help those who are trying to decide on the Elite as their next STB. It's in RTF format so it should be readable on just about any computer. Much of what I found would apply to the Premier as well.


Good viewing!

Excelent FAQ Systemdude. A thanks and a rep power for ya. I now have a better understanding why my HD would do the things it would do (usb 1.1). Thanks!

[SystemDude]

Originally Posted by big frank

Excelent FAQ Systemdude. A thanks and a rep power for ya. I now have a better understanding why my HD would do the things it would do (usb 1.1). Thanks!

You are very welcome. This site is all about one of the things that I had hoped the Internet would become -- a place for free and easy sharing of information. Glad my experience could assist.

[big frank]

Originally Posted by SystemDude

You are very welcome. This site is all about one of the things that I had hoped the Internet would become -- a place for free and easy sharing of information. Glad my experience could assist.

Yes, thanks again. And for your and others information, if you have a Staples office supply store close to you, they have Maxtor One Touch 500 gig drives on sale this week for $99.99. Bought one today and will install it tonight and get rid of that USB 1.1 drive that I have on there now.

[big frank]

Was running a WD 80 gig drive in a USB enclosure. It was a USB 1.1 drive and would freeze when I went to Fast forward or reverse at 16x.

Now i'm running a maxtor 500 one touch. Still having some problems with a recorded program and fast forwarding/reverse. Not nearly as bad now, but still there. I have it formatted with FAT32. I tried the EXT2 on the other drive with not any better results. Anyone care to take a stab at this one?

[SystemDude]

Originally Posted by big frank

Was running a WD 80 gig drive in a USB enclosure. It was a USB 1.1 drive and would freeze when I went to Fast forward or reverse at 16x.

Now i'm running a maxtor 500 one touch. Still having some problems with a recorded program and fast forwarding/reverse. Not nearly as bad now, but still there. I have it formatted with FAT32. I tried the EXT2 on the other drive with not any better results. Anyone care to take a stab at this one?

Dang that really does sound like a speed-related situation, so the 2.0 interface should have wiped 'er out. In my own case I bought pretty much the cheapest external drive I could find with 2.0, and although I do not have your specific problem, I find that I still have random freezeups on the box from time to time, requiring a back-panel reset to restore operation. These freezeups are sometimes related to PVR, but not always. There is always the possibility that it's a timing glitch in the box's firmware that still needs to be worked out in the final firmware factory version -- hard to tell.

It might be worth a call to SV tech support -- I called them a couple of times about issues and found them to be better-than-average in the helpfulness arena -- a breath of fresh air in today's tech world.

[big frank]

Originally Posted by [LEFT

SystemDude[/LEFT];426762]Dang that really does sound like a speed-related situation, so the 2.0 interface should have wiped 'er out. In my own case I bought pretty much the cheapest external drive I could find with 2.0, and although I do not have your specific problem, I find that I still have random

freezeups

on the box from time to time, requiring a back-panel reset to restore operation. These

freezeups

are sometimes related to PVR, but not always. There is always the possibility that it's a timing glitch in the box's firmware that still needs to be worked out in the final firmware factory version -- hard to tell.

It might be worth a call to SV tech support -- I called them a couple of times about issues and found them to be better-than-average in the helpfulness arena -- a breath of fresh air in today's tech world.

Well I have had limited time with the

Maxstor

, but it seems to be working fine. I haven't encountered any more freezing in the fast forward/reverse areas. I have recorded a few things, but have yet to sit down and watch them. I have blazed through them with the FF and reverse and have not had a problem since the one time, which as you say, could have been a different problem with firmware and such. More testing is needed to make sure that all is good.

I have had good luck with event

scheduling

and such so far...