Having Problems with your orders from FTAPros

[devon]

i am sorry that u are going through the same experience that i did.mine is ongoing since 3/3/08,and still going.i've been buying boxes from the blackbird was introduced.some was shipped from canada,and some i got right here in america.this is the first time that i'm made to believe that i lost my money.there are other sites which i contribute and believe me,they would not tolerate.(what i termed as blatant robbery}.i hope thst all these people who are promoting FTAPROS will continue to have sleepless nights.

[devon]

correction [order date 2/3/08].i can name other fta sites,but i'm waiting to hear from some of the promotres first.[ SHOULD I WRITE THIS OFF AS A LOSS???]

[grasshopper]

Can you PM me the invoice and order#?

[grasshopper]

Originally Posted by whitebb2727

Ok, I cant belive that a well known company cant be reached by phone and wont respond to emails. The site says that a us postal order cant be tracked, that is wrong. I asked the mail lady and called the post office. They have a 16 digit number that verifies every where that package has been. the post office told me if I could get the number from fta pros, they would tell me where my pakage is. Like I said the only thing I got is a XID#, which means nothing. I wanted to get a new box without being ripped of or getting a clone, so I go to the one place I can trust, ABADSS. I think that some one needs to get their stuff straight. Fta pros claims 24 response time on emails. I have sent 3 over several days, no response. Why is abadss still supporting them? GH I sent you my info yester day, can you try to help me? Thanks.

I got your PM and already sent it to them. Sorry for all the mess about them! I am mad at them, just like you do.

GH

[devon]

INVOICE #12017 OR #12062 ORDER#46677845 OR #46597785 like i said,i received [1] of [2] which one i cannot say for sure.i received only one of two orders.i was billed for both. order dates 2/3/08 &2/4/08 thanks for taking my compliants seriously.

[Mr G.]

Grasshopper,

I sent you a pm with my info on my order a couple of days ago. I have not heard anything. My order information is as follows:

FTA PROS - Online Order
================================================== ===========
Invoice No.: 12557 Order No.: 48857485 Date: 02/28/2008

This is becoming worrying and frustrating. I hope that I get some rresponse soon. Thanks for any assistance that can be offered.

[cuz24]

Same problem here ordered 3/1/08. nothing....sent 4 emails, tried to call...nothing. Just a little puzzled that these things are happening, but yet the ad is still there for others to get tangled into this web of what looks to be lost orders, but more importantly lost money.

JUST RECEIVED FIRST EMAIL RESPONSE FROM THE FTAPROS. IT STATED THAT ORDER HAD SHIPPED. 3/16/08

[grasshopper]

Originally Posted by Mr G.

Grasshopper,

I sent you a pm with my info on my order a couple of days ago. I have not heard anything. My order information is as follows:

FTA PROS - Online Order
================================================== ===========
Invoice No.: 12557 Order No.: 48857485 Date: 02/28/2008

This is becoming worrying and frustrating. I hope that I get some rresponse soon. Thanks for any assistance that can be offered.

that was delivered 12th and sign by signed by MRUIZ

GH

[grasshopper]

Originally Posted by devon

INVOICE #12017 OR #12062 ORDER#46677845 OR #46597785 like i said,i received [1] of [2] which one i cannot say for sure.i received only one of two orders.i was billed for both. order dates 2/3/08 &2/4/08 thanks for taking my compliants seriously.

Both shipped already

9101805213907452301317
9101805213907382400630

[Panchoinga]

Hey GH
Order # 48970915, on 2-29-08 was delivered on 3-11-08. The CW800 is up and running great, but instead of a Visionsat IV200 PVR I received a Quad Polar Legacy 4 LNB. I feel for the gentleman, but as I said in my PM I am moving on 3-22-08 I would like to know how I go about swapping this LNB for my Visionsat which is paid for. My email may be down temporarily in transit not that I expect an email from FTA. I would like to hear something from someone. Help I also have a nagging wife.
Thanks

[Panchoinga]

Here's a new twist on all this. Right after i posted first message I sent another email to FTA. I got 2 emails back from them in less than 10 minutes stateing that my stuff was shipped out today USPS Priority, should be here in a couple days. I'll keep my fingers crossed, at least this should cool the wife down. There may be hope for the rest of ya'll too.

[EHG]

Originally Posted by Itaintrite

Again, not defending FTA Pros since they're obviously in the wrong here. But I must say that 2-3 BUSINESS days is for the delivery time only. It does NOT include processing and the time it takes to actually ship your items out. This can be extended if your payment takes time to clear, etc.

Itaintrite, I don't understand how you can say you are not defending FTA Pros as for them theyaintrite.

"It does NOT include processing and the time it takes to actually ship your items out"

Seems to me that most people who visit their site would assume that "SHIPS IN 24 HOURS" means just that - it ships within 24 hours from receipt of order.

"This can be extended if your payment takes time to clear, etc."

Payment takes time to clear??? I would wager that virtually everyone on this site who has writen in these forums about their difficulty in receiving orders from FTAPROS paid via CREDIT CARD!! No doubt you have purchased products online and I assume from FTAPROS also, did you not pay with credit card? - when you checked out did you not realize that your payment had ALREADY CLEARED and that you were provided with a transaction number or approval number??

You are not alone in attempting to come up with excuses for this company - almost all the moderators and site helpers have made similar statements or excuses to try an